🛡️ Responsible Gaming · Pakistan Members · 18+

yy99 Responsible Gaming – Play Smart, Stay in Control

Gaming on yy99 — whether that's cricket betting, PSL markets, slots or fish games — should always be something you do for fun, within a budget you are comfortable with. This page covers everything you need to stay in control: the tools available to you, how to spot warning signs, and how to take a break when you need one.

TOOLS AVAILABLE IN YOUR ACCOUNT

PKR Deposit LimitsSet daily, weekly or monthly caps on how much you deposit.

Session Time RemindersGet alerts after a set number of minutes or hours.

Reality ChecksIn-session prompts showing your net position and time played.

Self-ExclusionTake a temporary or permanent break whenever you need.

Gaming Is Entertainment — Keep It That Way

At yy99, we genuinely believe that online gaming should be enjoyable — a way to add excitement to a cricket match, a PSL final, or a quiet evening with slots or fish games. The platform is designed for entertainment, and for the vast majority of members, that's exactly how it stays.

But we also know that for some people, at certain points in their lives, gaming can start to feel less like fun and more like something they feel compelled to do. That shift can happen gradually, and it is not always easy to notice from the inside. That is exactly why yy99 provides a full set of responsible gaming tools built into every account — not buried in a settings menu, but accessible and easy to use.

The tools on this page are there for every yy99 member, not just those who feel they have a problem. Setting a PKR deposit limit before your first session is just sensible budgeting — the same way you would set a spending limit before going to a cricket ground or a weekend trip. It keeps gaming in its proper place: as a hobby that fits within your life, not one that takes over it.

yy99 is available to adults aged 18 and above only. If you are a parent or guardian, please use device-level controls to prevent anyone under 18 from accessing the platform. Age verification is carried out on accounts, and any account found to belong to a minor will be closed immediately.

Our commitment: yy99 staff are trained to identify signs of problem gambling in account activity. Where patterns suggest a member may need support, we will reach out proactively and the responsible gaming tools will be made available without hesitation.

Ask Yourself These Questions

If you answer "yes" to more than a couple of these, it may be worth using the self-exclusion or deposit limit tools in your account.

⚠️ Do you find yourself betting more than you originally planned on a session?

⚠️ Are you chasing losses — depositing more PKR to try to win back money you have lost?

⚠️ Has gaming started affecting your sleep, work, or relationships?

⚠️ Do you feel restless or irritable when you are not able to play?

⚠️ Are you hiding how much time or money you spend on gaming from people close to you?

⚠️ Do you think about gambling or betting frequently even when you are not playing?

If this feels relevant, the tools below are available in your yy99 account right now. Use them — that is what they are for.

Responsible Gaming Tools on yy99

Every tool listed here is built into your yy99 account and available at no cost. No forms to fill in — just go to your account settings and activate the ones that suit you.

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PKR Deposit Limits

Set a maximum PKR amount you can deposit in a day, week or month. Once the limit is reached, further deposits are blocked until the period resets. You can lower your limit at any time — increases take effect only after a cooling-off period to prevent impulsive decisions.

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Session Time Limits

Decide in advance how long you want to spend on yy99 in a single session. When your time is up, you will receive a prompt reminding you that your limit has been reached. You can choose to stop or extend — but the reminder keeps you conscious of how long you have been playing.

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Reality Checks

Reality check notifications appear at regular intervals during your session — showing you how long you have been playing and your net position in PKR for that session. It is a simple nudge to step back, take a breath, and decide whether you want to continue or log out.

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Cooling-Off Period

If you feel you need a short break from gaming — maybe after a frustrating session or during a busy period at work or home — you can activate a cooling-off period of 24 hours, 7 days or 30 days. During this time your account is locked for gameplay, though you can still view your history and withdraw your balance.

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Self-Exclusion

Self-exclusion is for members who feel they need a longer or permanent break. You can exclude your account for 6 months, 1 year, 5 years or permanently. Once activated, the exclusion cannot be reversed during the chosen period — this is intentional, to give you genuine protection, not just a speed bump.

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Account Activity History

Your full deposit, withdrawal and betting history is always available in your account. Reviewing it regularly — especially your net PKR position over the past month — is one of the most straightforward ways to keep an honest picture of how gaming fits into your overall budget.

How to Activate Responsible Gaming Tools

Activating any of the responsible gaming tools on yy99 takes less than two minutes. Here is how to do it from your account:

Log In to Your yy99 Account

Go to the login page and sign in with your registered mobile number or email and password. If you have forgotten your credentials, use the account recovery option on the login page.

Open Account Settings

Tap or click your profile icon in the top corner of the screen. From the dropdown, select "Account Settings" to access your full profile and tool options.

Go to Responsible Gaming

Within settings, find the "Responsible Gaming" section. All available tools — deposit limits, session timers, reality checks, cooling-off and self-exclusion — are listed there in one place.

Select and Activate the Tool You Need

Choose the tool that fits your situation, set your preferred parameters — such as a PKR amount for a deposit limit or a number of days for a cooling-off period — and confirm. Lower limits and exclusions take effect immediately.

Contact Support If You Need Help

If you have trouble activating any tool, or if you want to request an immediate self-exclusion without going through settings, contact the yy99 support team. We are available around the clock and will handle your request promptly and without judgement.

Smart Habits for Every yy99 Member

You do not need to have a problem to benefit from thinking carefully about how you game. These habits are worth building from day one, whether you are placing your first PSL bet or you have been a member for years.

Set a separate gaming budget. Decide in advance — before you deposit — how much PKR you are comfortable spending on gaming in a given month. Treat it like any other entertainment budget. When it is gone, it is gone for that month.

Bet on cricket and PSL for the sport, not just the win. The best sessions on yy99 are the ones where the match itself is entertaining regardless of the result. If a loss feels catastrophic rather than disappointing, that is a sign the stakes have crept too high.

Never chase losses. It is one of the most common traps in online gaming — depositing more PKR via JazzCash or Easypaisa to try to recover what you have lost in a session. The outcome of the next bet is completely independent of the previous one. Walk away and come back another day.

Take regular breaks during sessions. Long unbroken gaming sessions make it harder to keep track of time and money. Step away from the screen every 45–60 minutes. The reality check tool in your account can automate this reminder for you.

Do not game under stress or while consuming alcohol. Decision-making is affected by emotional state. Gaming when you are anxious, upset, or under the influence makes it significantly harder to stick to your budget or make considered choices.

Responsible Gaming — Common Questions

Answers to the questions Pakistan members most often ask about the responsible gaming tools on yy99.

Yes — lowering your PKR deposit limit takes effect immediately once you confirm the change in your account settings. This is intentional. Reducing a limit should never have a delay. Increasing a limit, on the other hand, goes through a mandatory cooling-off period before it becomes active, so an impulsive decision in the middle of a session cannot immediately override a protection you set when you were thinking clearly.

Your PKR balance remains safe in your account during a self-exclusion period. You will not be able to place bets or access games, but you can log in to request a withdrawal of your available balance. Once the withdrawal is processed — to your JazzCash, Easypaisa or bank account — the funds are yours. The exclusion period itself cannot be shortened once activated.

No — self-exclusion periods on yy99 are firm. If you chose a 6-month exclusion, the account will not be reopened before those 6 months are complete, regardless of the reason given. This is a deliberate design decision: the value of self-exclusion as a tool depends entirely on it being reliable. At the end of the exclusion period, you will need to contact support to request reactivation — it does not happen automatically.

No. When you activate a cooling-off period or self-exclusion, all marketing and promotional communications are suspended immediately. You will not receive bonus offers, deposit match promotions or any other messages designed to encourage you to return to gaming during your break. Account and security notifications — such as withdrawal confirmations — will still be sent as normal.

If you are concerned about a family member or someone close to you who uses yy99, contact the support team directly. We take these reports seriously and will review the account in question. For privacy reasons we cannot share account details with third parties, but we can take appropriate action on the account itself and will follow up on every concern raised in good faith.

We would strongly advise anyone who is in recovery from problem gambling to remain self-excluded from all online gaming platforms, including yy99, until they are confident in their recovery and have spoken to a relevant support professional. If you are currently self-excluded and receive any communication from yy99 that encourages you to return, please contact support immediately so the issue can be investigated and corrected.